Shahara Garcia Intake Specialist

With a background in client intake and customer service, Shahara Garcia ensures every client’s first interaction with Big Auto is met with clarity, compassion, and a genuine commitment to listening and support.

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Shahara Garcia

With more than seven years in client intake and 10 years in customer service, Shahara joins the Big Auto team as an intake specialist. She prides herself on an approach that’s compassionate and caring; Shahara values clear communication, attention to detail, and making clients feel heard from the very first interaction. In her free time, Shahara enjoys being active, traveling, and trying new hobbies with friends and family.

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Hurt by a Snowbird or Out-of-State Driver in Arizona? How Your Claim Works

Arizona's winters draw hundreds of thousands of visitors south every year, and a share of them cause crashes on roads they've never driven before. When that happens, injured Arizona residents... Read Full Article

Bitten by a Dog in Arizona? Why Strict Liability Changes Everything

If a dog bites you in Arizona, the owner is almost always responsible for your injuries, even if that dog never showed a hint of aggression before. Arizona follows... Read Full Article

Can You Stack Uninsured Motorist Coverage in Arizona? What to Know Before You Settle

Before accepting any settlement from your own insurer, it is worth knowing whether Arizona law lets you combine, or "stack," more than one uninsured or underinsured motorist policy. Read Full Article

Can Dashcam or Black Box Data Prove Who Caused Your Car Accident?

When two drivers tell different stories about the same crash, Big Auto Accident Attorneys turns to the evidence that does not forget: dashcam footage and the event data recorder,... Read Full Article

Hurt in an E-Bike or Scooter Accident? Here's Who May Be Liable in Arizona

E-bikes and electric scooters have become a common sight on streets from Phoenix to Scottsdale, and a ride can turn into a serious injury faster than most people expect. Read Full Article

Accidents with City, County, or State Vehicles: What Arizona's Notice of Claim Deadline Means for You

Big Auto Accident Attorneys is a national team of injury lawyers that has recovered billions for clients, with a Phoenix office representing injured drivers across Arizona on a... Read Full Article

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Bad Faith Insurance Claims: When the Insurer Owes You More Than the Policy

Insurance bad faith occurs when an insurer breaches its duty of good faith and fair dealing to a policyholder, for example, by unreasonably denying a valid claim, delaying payment without... Read Full Article

Was Your Car Totaled? How Insurers Decide and How to Fight the Number

Insurers determine whether a car is totaled by comparing the cost to repair it to the vehicle's Actual Cash Value (ACV), and declaring it a total loss once that... Read Full Article

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Board Advisor

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COO & CFO

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Laura Ruhl

Managing Attorney and Chief Compliance Officer

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Lorraine Juarez Baudouin

Attorney

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Paralegal

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Bernardo Valle

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Vanessa Arredondo

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