Luis Herrera Intake Specialist

Luis is often the first voice clients hear when they reach out to Big Auto. He brings more than 15 years of experience in finance and customer service, plus 4 years in the legal field. He speaks English and Spanish, and he makes sure every caller feels heard and supported from their first conversation.

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Beyond the Office

Luis is married and has three children. In his free time, he enjoys spending time with his family, trying new restaurants and exploring different foods.

Our Blog Recent Articles

Bitten by a Dog in Arizona? Why Strict Liability Changes Everything

If a dog bites you in Arizona, the owner is almost always responsible for your injuries, even if that dog never showed a hint of aggression before. Arizona follows... Read Full Article

Can You Stack Uninsured Motorist Coverage in Arizona? What to Know Before You Settle

Before accepting any settlement from your own insurer, it is worth knowing whether Arizona law lets you combine, or "stack," more than one uninsured or underinsured motorist policy. Read Full Article

Can Dashcam or Black Box Data Prove Who Caused Your Car Accident?

When two drivers tell different stories about the same crash, Big Auto Accident Attorneys turns to the evidence that does not forget: dashcam footage and the event data recorder,... Read Full Article

Hurt in an E-Bike or Scooter Accident? Here's Who May Be Liable in Arizona

E-bikes and electric scooters have become a common sight on streets from Phoenix to Scottsdale, and a ride can turn into a serious injury faster than most people expect. Read Full Article

Accidents with City, County, or State Vehicles: What Arizona's Notice of Claim Deadline Means for You

Big Auto Accident Attorneys is a national team of injury lawyers that has recovered billions for clients, with a Phoenix office representing injured drivers across Arizona on a... Read Full Article

two people holding pens looking at insurance paper

Bad Faith Insurance Claims: When the Insurer Owes You More Than the Policy

Insurance bad faith occurs when an insurer breaches its duty of good faith and fair dealing to a policyholder, for example, by unreasonably denying a valid claim, delaying payment without... Read Full Article

Was Your Car Totaled? How Insurers Decide and How to Fight the Number

Insurers determine whether a car is totaled by comparing the cost to repair it to the vehicle's Actual Cash Value (ACV), and declaring it a total loss once that... Read Full Article

Woman on the phone wearing a neck collar

Medical Liens: Why Your Injury Settlement Shrinks Before You See It

A medical lien is a legal claim that a hospital, health insurer, or government program places against your injury settlement to recover the cost of treatment it already paid for.... Read Full Article

Nic Edgson

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Harrison Blase

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Laura Ruhl

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Lorraine Juarez Baudouin

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Alexis Escobar

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Bernardo Valle

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Vanessa Arredondo

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