Alyxis Hernandez Intake Specialist

With a strong background in client care, Alyxis Hernandez ensures every person who reaches out to Big Auto feels heard, supported, and confidently guided through each step of the legal process.

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Alyxis Hernandez

With more than a decade of experience in customer service, Alyxis brings a compassionate, client-centered approach to her work for Big Auto. She strives to ensure that every client feels informed, heard, and empowered throughout their legal journey.

Whether guiding someone through the complexities of a personal injury case or offering reassurance during difficult times, Alyxis is committed to delivering an excellent client experience. Outside of work, she enjoys spending quality time with family and friends, traveling, and being active in the Phoenix community.

Our Blog Recent Articles

Accidents with City, County, or State Vehicles: What Arizona's Notice of Claim Deadline Means for You

Big Auto Accident Attorneys is a national team of injury lawyers that has recovered billions for clients, with a Phoenix office representing injured drivers across Arizona on a... Read Full Article

two people holding pens looking at insurance paper

Bad Faith Insurance Claims: When the Insurer Owes You More Than the Policy

Insurance bad faith occurs when an insurer breaches its duty of good faith and fair dealing to a policyholder, for example, by unreasonably denying a valid claim, delaying payment without... Read Full Article

Woman on the phone wearing a neck collar

Medical Liens: Why Your Injury Settlement Shrinks Before You See It

A medical lien is a legal claim that a hospital, health insurer, or government program places against your injury settlement to recover the cost of treatment it already paid for.... Read Full Article

Who Pays When a Waymo Hits You in Phoenix, AZ?

When a Waymo hits you, the company operating the self-driving vehicle is typically the party who pays, not a human driver you can point to at the scene. Arizona law... Read Full Article

What’s the Difference Between a Lump-Sum and a Structured Settlement?

Aug 24, 2026

A car accident settlement can be paid as a single amount or spread across payments over months or years. Most people know which option they want before they fully understand what... Read Full Article

What Is Diminished Value, and Can I Claim It After My Car Is Repaired?

Aug 17, 2026

Your car is fully repaired. The body shop did quality work. But when you go to sell it or trade it in, the dealer pulls up the vehicle history and... Read Full Article

I Was a Passenger, Not the Driver in an Accident — Who Do I File My Claim Against?

Aug 10, 2026

Being a passenger in a car accident puts you in a legally unique position: you did nothing to cause the crash, you had no control over it, and you have rights... Read Full Article

man holding the back of his neck after a car accident

Can I Get Compensation If the Accident Made an Old Injury Worse?

Aug 03, 2026

The first thing an insurance adjuster does after learning about your medical history is argue that your injuries pre-existed the crash. That argument has limits. A defendant who worsens a... Read Full Article

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