No Fee Unless We Win.

Available 24/7 | Se Habla Español

Free Case Review

Helping Rideshare Accident Victims in Phoenix

Rideshare services like Uber and Lyft are a common part of daily life, offering convenience for commuters, travelers, and residents alike. When a crash disrupts your life, partnering with an experienced rideshare accident attorney in Phoenix is the most effective way to navigate the road to recovery.

State agencies also provide oversight and general transportation guidance. Arizona Department of Transportation motor vehicle and rideshare-related resources offer information on regulations and roadway safety that can impact these types of claims.

However, when an accident occurs involving a rideshare vehicle, the legal and insurance issues are often far more complex than a typical crash.

Affiliations

Top 10 Insurance Bad Faith Trial Lawyers logo
Top 10 Railroad Accident Trial Lawyers logo
Top 10 Trucking Trial Lawyers logo
Top 10 Motor Vehicle Trial Lawyers logo
The National Trial Lawyers: Top 40 Under 40 logo
The National Trial Lawyers: Top 100 logo
The National Traumatic Brain Injury Association TBI Mmeber logo
woman looking out a car window

What Makes Rideshare Accidents Different?

Rideshare accidents differ from standard car accidents because they involve commercial activity layered on top of personal driving. Key differences include:

  • Multiple insurance policies depending on driver status
  • Involvement of a rideshare company
  • Questions about whether the driver was “on the app”
  • Additional legal considerations related to commercial use

These factors can significantly impact how a claim is handled.

Understanding Rideshare Driver Status

One of the most important factors in a rideshare accident is what the driver was doing at the time of the crash.

Arizona law specifically governs how rideshare companies operate. Arizona transportation network company (TNC) laws under Title 28 § 955 of the Arizona Revised Statutes outline insurance requirements and responsibilities depending on the driver’s status.

  • App Off: The driver is considered a private individual, and their personal insurance applies.
  • App On, No Passenger: Limited rideshare company coverage may apply.
  • En Route or With Passenger: Full commercial insurance coverage from the rideshare company is typically in effect.

Determining this status is critical to identifying the correct insurance coverage.

Common Causes of Rideshare Accidents

Rideshare drivers often spend long hours on the road, increasing the risk of accidents.

Distracted Driving

Drivers frequently rely on apps for navigation and ride management.

Driver Fatigue

Extended driving hours can reduce alertness.

Unfamiliar Routes

Drivers may navigate unfamiliar areas, leading to sudden stops or turns.

Speeding or Rushing

Pressure to complete rides quickly can lead to unsafe driving. Understanding the cause of the accident is key to determining liability. 

Background media

Injuries Commonly Seen in Rideshare Accidents

Rideshare accidents can result in a wide range of injuries, affecting both passengers and other drivers. Victims may experience:

  • Traumatic brain injuries and concussions
  • Neck and back injuries
  • Broken bones and fractures
  • Internal injuries
  • Soft tissue damage

Passengers may be particularly vulnerable since they are not in control of the vehicle.

blurred cars on a freeway

Don’t let an accident slow you down. Get your life back on track with Big Auto.

Get Your Free Case Review (844) BIG-AUTO

Who Can Be Held Liable in a Rideshare Accident?

Liability in rideshare accidents often involves multiple parties.

  • The Rideshare Driver: If the driver acted negligently, they may be held responsible.
  • The Rideshare Company: Depending on the driver’s status, the company’s insurance policy may apply.
  • Other Drivers: Another motorist may have caused or contributed to the accident.
  • Third Parties: Vehicle manufacturers or maintenance providers may be involved in certain cases.

Identifying all liable parties is essential to building a strong claim.

Banner media

Case Results

Our National Team Won Amount Awarded: $9.6M

Insurance Offered Original Insurance Offer: $1,500,000

Our National Team Won Amount Awarded: $8.3M

Insurance Offered Original Insurance Offer: $300,000

Our National Team Won Amount Awarded: $2.8M

Insurance Offered Original Insurance Offer: $250,000

Our National Team Won Amount Awarded: $635K

Insurance Offered Original Insurance Offer: $200,000

Our National Team Won Amount Awarded: $554K

Insurance Offered Original Insurance Offer: $160,000

Our National Team Won Amount Awarded: $275K

Insurance Offered Original Insurance Offer: $165,000

Our National Team Won Amount Awarded: $255K

Insurance Offered Original Insurance Offer: $100,000

Our National Team Won Amount Awarded: $233K

Insurance Offered Original Insurance Offer: $162,000

Our National Team Won Amount Awarded: $100K

Insurance Offered Original Insurance Offer: $0

Our National Team Won Amount Awarded: $100K

Insurance Offered Original Insurance Offer: $1,000

View More Results

What to Do After a Rideshare Accident in Phoenix

Taking the right steps after an accident can help protect your claim.

  • Seek immediate medical attention
  • Report the accident through the rideshare app
  • Contact law enforcement and file a report
  • Document the scene and vehicle details
  • Gather witness information if possible
  • Contact a rideshare accident lawyer in Phoenix to evaluate your case

Early action can help clarify coverage and preserve evidence.

Compensation Available After a Rideshare Accident

Victims of rideshare accidents may be entitled to compensation based on their injuries and losses. This may include:

Economic Damages

  • Medical expenses and ongoing care
  • Lost wages and reduced earning capacity
  • Property damage

Non-Economic Damages

  • Pain and suffering
  • Emotional distress
  • Loss of enjoyment of life

Additional Considerations

Because rideshare companies carry large insurance policies, compensation may be significant depending on the circumstances.

Background media

Challenges in Rideshare Accident Claims

Rideshare accident cases can present unique challenges.

Understanding insurance coverage is a major part of these claims. Lyft driver insurance coverage policies and liability protections illustrate how coverage can vary depending on whether a driver is waiting for a ride, en route, or transporting a passenger.

Common issues include:

  • Determining which insurance policy applies
  • Disputes over driver status
  • Delays in communication with rideshare companies
  • Insurance companies are minimizing claims

Working with a rideshare accident attorney in Phoenix can help navigate these challenges and strengthen your case.

How Big Auto Approaches Rideshare Accident Cases

At Big Auto Accident Attorneys, we take a structured and strategic approach to rideshare accident claims.

Case Evaluation

We assess the details of your accident and identify key factors.

Coverage Analysis

We determine which insurance policies apply.

Evidence Collection

We gather documentation, including app data, reports, and supporting materials.

Strategic Alignment

We connect your case with the right legal resources based on its complexity.

Ongoing Case Management

We remain actively involved to ensure your case progresses efficiently.

Client Reviews What Our Clients Say

5 out of 5 stars

The service provided was super great!! Yesenia was communicative every step of the way and did a fantastic job with following up and keeping me updated!! The entire team was friend...”  

The service provided was super great!! Yesenia was communicative every step of the way and did a fantastic job with following up and keeping me updated!! The entire team was friendly and super helpful! Thank you
Lilhemi
5 out of 5 stars

Im an strong proponent of businesses that excel in customer service. Recently I contacted Big Auto Accident Attorneys, and their representative, Vanessa Arredondo, was exceptional....”  

Im an strong proponent of businesses that excel in customer service. Recently I contacted Big Auto Accident Attorneys, and their representative, Vanessa Arredondo, was exceptional. I had numerous questions, and she patiently addressed each one while offering valuable advice regarding my circumstances. Her empathy and kindness were remarkable, and I made sure to inform my friends to request her assistance should they ever find themselves in a similar situation, such as a car accident.
Nery Aguilr
5 out of 5 stars

This firm has great people who are dedicated to prioritizing their client and in those specific moments that’s what you need. In my case, I spoke with Anjali and she was very thoro...”  

This firm has great people who are dedicated to prioritizing their client and in those specific moments that’s what you need. In my case, I spoke with Anjali and she was very thorough. Highly recommended
Trebor Cordero
5 out of 5 stars

Vanessa is by far the best person I have worked with, the understanding, the compassion and empathy she had was beyond what I expected. I hope to never be in an accident but would ...”  

Vanessa is by far the best person I have worked with, the understanding, the compassion and empathy she had was beyond what I expected. I hope to never be in an accident but would recommend anybody to her. She answer every question always took my call!
Amy Lizette
5 out of 5 stars

Working with Vanessa was a great experience. She took the time to thoroughly explain each step of the process, ensuring we fully understood everything. I highly recommend Vanessa a...”  

Working with Vanessa was a great experience. She took the time to thoroughly explain each step of the process, ensuring we fully understood everything. I highly recommend Vanessa and the team at Big Auto!
Ana Amaya
5 out of 5 stars

My family and I were in a car accident and we needed help. Alma called us right away and gave us all the information we needed. Very helpful and we're really grateful.

Nik MacFarlane
5 out of 5 stars

I'm just starting the process of my case with Big Auto Accident Attorneys but so far it has been a good experience. It wasn't difficult at all to get the process started and the at...”  

I'm just starting the process of my case with Big Auto Accident Attorneys but so far it has been a good experience. It wasn't difficult at all to get the process started and the attorney's that I spoke with seemed genuinely interested in proceeding with my case. I'm looking forward to working with them and achieving a good outcome.
Shawn Gibson
5 out of 5 stars

I highly recommend this law firm. Im satisfied with the outcome of my case. There wasn’t a time my paralegal, Alexis E didn’t answer my calls or return them right away. Alma assist...”  

I highly recommend this law firm. Im satisfied with the outcome of my case. There wasn’t a time my paralegal, Alexis E didn’t answer my calls or return them right away. Alma assisted me with the sign up process. If you’re looking for great results and good customer service contact this firm.
Elijah Santiago
5 out of 5 stars

Highly recommend Big Auto Accident Attorneys! Anjali was great. She is amazing at her job. She kept me informed and answered all my questions.

Arpita Patel
Read More Testimonials

As Seen In

MeidasTouch logo
Bloomberg logo
Waco Tribune-Herald logo
Yahoo Finance logo
Arizona Daily Star logo
USA TODAY logo
The Buffalo News logo
Tulsa World logo
Phoenix Business Journal logo
Attorney media

Why Choose Big Auto Accident Attorneys?

Big Auto Accident Attorneys brings a focused and strategic approach to rideshare accident cases in Phoenix, combining local insight with a national network of legal resources. We understand how to navigate layered insurance coverage and build claims that reflect both immediate harm and long-term impact. Our team remains actively involved throughout the process, ensuring your case is handled with precision and a path toward the strongest possible outcome.

The Big Auto Difference

  • $50B+ Recovered Nationwide: Proven results backed by a national network.
  • Full Value. Not Fast Settlements: Unlike volume firms built around quick turnovers, we have the resources to fight for what your case is worth.
  • Local Knowledge. National Resources: We combine Phoenix-area insight with the resources of a nationwide legal network.
  • An Attorney Reviews Every Case: Every case is personally reviewed by a licensed attorney. You’re never treated like a number.

Contact Big Auto Accident Attorneys today to work with a team that knows how to handle rideshare accident claims from start to finish.

Frequently Asked Questions

Who pays for a rideshare accident?

It depends on the driver’s status at the time of the accident. Different insurance policies may apply depending on whether the driver was using the app.

Can I file a claim if I was a passenger?

Yes. Passengers are typically not at fault and may be eligible to pursue compensation.

Are rideshare companies responsible for accidents?

In some cases, their insurance coverage may apply, especially when a ride is in progress.

What if another driver caused the accident?

You may still pursue a claim against the at-fault driver and any applicable insurance policies.

Why are rideshare cases more complex?

They often involve multiple parties, layered insurance coverage, and questions about driver status.

Get a Free Case Review

Get Started Get your free case review from a local attorney today.

Free. Confidential. No obligation. Tell us what happened and we’ll let you know how we can help.

This field is required.
This field is required.
This field is required.
This field is required.
This field is required.
By clicking “Submit Free Review” a visitor understands and agrees that sending information to the firm will not create an attorney/client relationship and may not be kept confidential. Information sent through this link will be used to check for conflicts and schedule a consultation. An attorney-client relationship is formed only when both a potential client and a lawyer with the firm both sign a fee agreement. By submitting your contact information, you agree that we may contact you by telephone (including text) and email in accordance with our Terms and Privacy Policy.
This field is required.
Submit Free Review

This site is protected by reCAPTCHA and the Google Privacy Policy(opens in a new tab) and Terms of Service(opens in a new tab) apply.

Accessibility: If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact our Accessibility Manager at (844) BIG-AUTO.
Contact Us